Tech Support

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Tech Support for the 果冻传媒app ISD Community

For technology support issues and questions related to account access, devices, software, and network, please use our new AISD Help tile in the .

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If you are not able to access your portal account, please contact us via our AISD Help Desk:

  • Hours of Operation: AISD Help Desk phone center hours are from 8 AM - 5 PM, Monday through Friday. Lobby service is available from 8 AM - 4 PM, Monday through Friday,  at  AISD HQ.
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  • Families: 512-414-7328
  • Students: 512-414-4357
  • Staff: 512-414-8324

  • *from an 果冻传媒app ISD phone dial ext. 48324